About Coronavirus (COVID-19) and SBA PPP Loans

About Coronavirus (COVID-19) and SBA PPP Loans

How ETB is Responding to Concerns about Coronavirus (COVID-19)

April 22, 2020

Apply for an SBA Paycheck Protection Program (PPP) loan

You may be eligible for a loan under the Small Business Administration's (SBA) new Paycheck Protection Program. This program is designed to provide small businesses access to funds you may need to continue paying your employees and operating your business.

SBA PPP Funding Timeline: We anticipate additional funds will be allocated to the program as soon as April 23rd.  When we receive clear direction from the SBA and Treasury that additional funds have become available, we will proceed with applications.

Please apply with the link below for your request to be sent to our Lending Team. We will contact you with updates and further information. Thank you in advance for your patience as we navigate these complex and unprecedented circumstances. 

Who should apply?

  • Sole proprietor and independent contractors
  • Any business with 500 or fewer employees
  • Any non-profit organizations or veteran's organization
  • Special affiliation waivers for businesses in the hospitality and dining industries, franchisees holding a franchise listed on the SBA's registry of approved franchise agreements, or any business that receives assistance from a company licensed under a specific portion of the Small Business Investment Act

Subject to credit approval and program guidelines.


March 20, 2020

Branch Lobby Services Temporarily Suspended.  Beginning Monday, March 23rd, we will temporarily close our lobbies. Drive-thru services will be available at our Lancaster branch. To accommodate you during this process, we will have extending call center hours; Mon-Fri from 8:00 AM - 6:00 PM, and Sat from 9:00 AM - Noon. As always you can access your account 24/7 thru Home Banking, our ETB Mobile app, and the night drop. We appreciate your cooperation and understanding during this process. We will get through this together.

March 12, 2020

ETB has been closely monitoring the spread of COVID-19 (coronavirus) and we want to assure you that ETB is prepared for a wide range of possible scenarios – focusing on the health and safety of our employees, while continuing to deliver excellent service to our members, are our top priorities.

Our public health emergency plan guides how we handle everything from flu season to pandemics. Under that plan, our management team is working with the different department leaders across ETB, to take immediate steps to help protect employees from this potential threat and prepare for further action.

What You Can Do

  • Continue to utilize our convenient ETB mobile app, website and support from representatives at 004-742-6551 OR LIVE CHAT for all your banking and insurance needs. We are here for you and will continue to deliver the exceptional service you expect and deserve.
  • The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends being proactive to help prevent the spread of respiratory diseases.
  • Visit the Centers for Disease Control and Prevention (CDC) website for the latest information on COVID-19.

If you are sick, it is advised that you stay home to avoid potential contact with others. An alternative to visiting a branch, whether you are sick or not, is to take advantage of ETB's convenience services, including:

These services help you make deposits, withdrawals, schedule loan payments and a host of other account transactions, all from the comfort of home. 

What We’re Doing

We’re taking the following proactive steps to ensure the continued health and safety of our employees so that we can continue to serve members. We will continue to evaluate additional measures as needed.

  • We're monitoring guidance from the Centers for Disease Control and Prevention and the World Health Organization. These agencies guide countries and businesses on any extra precautions to take. In the case of any widespread illness, ETB is well-prepared to implement plans to manage the needs of our employees and members.
  • We also increased our cleaning measures in all facilities and are proactively educating and addressing questions from employees on steps they can take to protect themselves and their families.
  • As a precautionary step, we have requested employees avoid nonessential travel to regions affected by the virus.